Bank specific provisions
Unless agreed separately between you and us, you are responsible for refunding a Customerfor any Transaction through a Direct Bank Payment Method. This means that you will have to refund your Customer either through a separate bank transfer to them or otherwise. We accept no responsibility for assisting you with this.
Where we owe you money as a result of any error(s), we will use reasonable efforts to procure that the Acquiring Bankcredits your Linked Bank Account with Available Net Funds linked to such error(s) together with any Available Net Funds that would normally be credited to your Linked Bank Account for Transactions that take place on the next Business Day (or as agreed differently between you and us) after identification of such error(s). An example of this is where the Acquiring Bank settled less Available Net Funds to you in relation to Transactions that you have processed using the Safepay Services on a particular day.
Where you owe the Acquiring Bankmoney as a result of any error(s), the Acquiring Bank will reduce any payout of Available Net Funds to your Linked Bank Account by the amount linked to such error(s) that would normally be credited for Transactions that take place on the next Business Day after identification of such error(s). An example of this is where the Acquiring Bank settled a greater amount of Available Net Funds to you in relation to Transactions that you have processed using the Safepay Services on a particular day.
We may also require that you return any money owed to us or the Acquiring Bankby a bank transfer to any account specified by us. You agree that any amounts owed by you to us will be considered a debt that you owe us. This debt is payable on demand to us and we will be entitled to set-off any amounts owed to us against future Funds attributable to your Safepay Account or any other Safepay Account you have open with us.
You agree that the Settlement Scheduleis an estimated time period for settlement and due to circumstances out of our control settlement of aggregate Available Net Funds collected by Safepay on behalf of you for Transactions may be delayed. We limit our liability to the maximum extent available under any Laws for any transfer that takes longer than the Settlement Schedule. Delays can be due to circumstances beyond our control such as systems upgrades by the Acquiring Bank and/or the Networks.
We reserve the right to refuse, condition, or suspend a Direct Settlementif:
you are in breach or likely to violate this Agreement;
we deem it necessary due to pending disputes, excessive or anticipated excessive Chargebacks, Reversals or refunds, or other suspicious activity associated with your use of the Safepay Services;
we suspect that there has been unauthorized, fraudulent or illegal activity on your Safepay Accounts;
processing the Direct Settlementexposes you, us, or others to risks unacceptable to us; or
If we suspect or know that you are using or have used the Safepay Servicesfor unauthorized, fraudulent, or illegal purposes, we may share any information related to such activity with the Acquiring Bank, Networks, Regulator or any other law enforcement agency consistent with our legal obligations. This information may include information about you, your Safepay Account, your Customers, and Transactions.